Why is “Palm Beach Research” showing up on my credit card statement?
If your credit card statement shows a recent charge from “SR* PalmBeachGroup.com, PalmBeachGroup.com”, it indicates you recently signed up to receive a subscription to one of our investment research services using a Visa, Mastercard, or Discover credit card.
If you purchased one of our subscriptions using an American Express credit card, the charge will likely appear as “content.palmbeachgroup.com” on your credit card statement.
If you didn’t make such a purchase, or don’t recall having any purchase history with Palm Beach Research Group, The Agora, or its affiliates, please contact our customer service specialists at (888) 501-2598.
I don’t recall ordering a Palm Beach Research Group service. What do I do?
It’s possible that as a result of a closure of another related service in our network, you received a free year of a Palm Beach Research Group newsletter service.
Since Palm Beach Research Group newsletter subscriptions are set to auto-renew by default, it’s possible the charge you’re seeing is for an additional year of service. Or, it could be the smaller annual maintenance fee that is charged to lifetime subscribers.
If none of these scenarios apply, please call our customer service specialists at (888) 501-2598.
How can I cancel my subscription?
To cancel your Palm Beach Research Group subscription, contact Palm Beach Research Group by phone or email. Call (888) 501-2598 or email to speak with our customer service specialists. Our customer service office is open from 9.00 a.m. to 7:00 p.m. Monday-Friday ET.
To cancel your subscription, you can send an email to our customer service team using the "Contact Us" page on the Palm Beach Research Group website. You can also unsubscribe from your free subscription using the “Unsubscribe” link at the bottom of each issue.